Privacy

Our website collects personal data (hereinafter referred to as "data"), as defined in Art. 4 (1) of the General Data Protection Regulation ((EU) 2016/679, hereinafter referred to as "GDPR"). Personal data is any data that can be used to personally identify you. We treat all personal data confidentially and in accordance with applicable data protection laws.

With the following Privacy Policy, we inform you in particular about the nature, scope, purpose, duration, and legal basis of the processing of personal data, to the extent that we determine the purposes and means of processing either alone or jointly with others. In addition, we inform you below about the third-party components we use for optimization purposes and to enhance the quality of use, to the extent that third parties process data under their own responsibility as a result.

We collect and process data both to the extent necessary for the purpose of providing a functional and user-friendly website, including its content and the services offered there, and to conduct an anonymous visitor analysis of our website, which provides statistics such as frequently visited pages, visit times, or the duration of users' visits. In addition, we collect and process data that you provide to us, for example, via the contact form or other contact options. Details regarding the use of your data are explained in the Privacy Policy below.

Pursuant to Art. 4 No. 1 GDPR, "processing" means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Our Privacy Policy is structured as follows:

1. Information about us as the data controller
2. Rights of users and data subjects
3. Information on data processing

I. Information about us as the data controller

The data controller is:
ECENT GmbH

represented by the managing directors Kilian Osberghaus and Tanina Schlieker, each of whom has sole power of representation
Zentnerstraße 1
80798 Munich

Phone: +49 15679 201261
Email: kontakt@ecent.eu
VAT ID No.: DE361508333

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right

1. to confirmation as to whether data concerning you is being processed. If this is the case, you have the right to access the processed data and to receive further information about the data processing, as well as to obtain copies of the data (Art. 15 GDPR);
2. to have inaccurate or incomplete data corrected or completed (Art. 16 GDPR);
3. to the immediate erasure of data concerning you (Art. 17 GDPR). The right to erasure does not apply if further processing is necessary pursuant to Art. 17 (3) GDPR;
4. to restriction of processing in accordance with Art. 18 GDPR;
5. to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and to have this data transmitted by us to another controller without hindrance (Art. 20 GDPR);
6. to lodge a complaint with the supervisory authority if you believe that the processing of your personal data violates this Regulation (Art. 77 GDPR). The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Furthermore, the provider is obligated to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing carried out pursuant to Art. 16, 17 (1), or 18 GDPR. However, this obligation does not apply if such notification is impossible or would involve disproportionate effort. Notwithstanding this, the user has the right to obtain information about these recipients.

Likewise, pursuant to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 (1) lit. e or lit. f GDPR. In particular, an objection to data processing for the purposes of direct marketing is permissible.

III. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose for storing such data no longer applies, provided that no statutory retention obligations prevent such deletion and unless otherwise specified below with regard to individual processing activities.

Server Data

For technical reasons, in particular to ensure a secure and stable website, we collect and store data in so-called server log files, which are transmitted to us or to our server host by your web browser. The data includes:

1. Type and version of your web browser and language,
2. the operating system used,
3. the website from which you navigated to our website (referrer URL),
4. the page(s) of our website that you visit,
5. the date and time of the respective access, and
6. IP address.

The data collected in this manner is stored temporarily, but not in conjunction with other data about you. This storage is based on the legal grounds of Art. 6 (1) lit. f GDPR. Our legitimate interest lies in improving the stability, functionality, and security of our website.

The IP address is stored for 60 days. This serves to ensure operation and protect against attacks (e.g., DDoS). The remaining server log data is deleted after seven days at the latest, unless further retention is necessary for evidentiary purposes. Otherwise, the data is fully or partially exempt from deletion until an incident is finally resolved.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Opening a Customer Account with ERADIANT

Description and Scope of Data Processing

You can register for a personal customer account via the platform. In doing so, we process the registration data to set up and manage your customer account. As a registered user, you have access to your personal customer account (using your email address and the password you have chosen). The following data is collected as part of the registration process:

1. First name and last name
2. Username
3. Password
4. Email address

The following data is collected during the login process:

1. Email address
2. Password

The following data is also stored at the time of login:

1. The user's IP address
2. Date and time of login

Legal basis for data processing

The legal basis for processing your data when creating a customer account is Art. 6 (1) lit. b GDPR.

Purposes of data processing

The processing of personal data from the registration process serves solely to set up your customer account and to prevent misuse of the customer account.

Duration of storage

We will delete your data as soon as we no longer need it to achieve the purposes described. For the personal data collected when creating the customer account, this is the case once the contract has been fully executed or your customer account has been deleted. Your data will be restricted for further processing and deleted after the expiration of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond these periods, which is permitted by law and about which we inform you in this statement. You may delete your customer account at any time.

The additional personal data collected during the submission process will be deleted no later than 7 days after submission.

Use of ERADIANT's Features

Description and Scope of Data Processing

ERADIANT is an event management platform with various functionalities. The following personal data may be processed in this context.

1. Event registration: Collection of personal data such as name, email address, and payment information.
2. Networking area: Creation of personal profiles based on event registration.
3. Interactive features: Collection and storage of entries in the Q&A section or other interactive areas.

In addition, for standard event functions such as the program schedule, speaker listings, and room layouts, the personal data entered — such as first name, last name, etc. — may be processed.

A livestream feature is also provided. The stream is made available via a password-protected area.

It is also possible that end-customer data may be processed (e.g., within the Q&A section, etc.).

Legal Basis

The processing serves solely the purpose of fulfilling the user agreement concluded with the customer.

Retention period

The transmitted data will be stored for as long as required by the purpose of the processing. In addition, statutory and commercial retention obligations apply.

General Information on the Use of Cookies

When you visit and use our website, cookies are stored on your computer. Cookies are text files that are stored in the web browser or by the web browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a unique string of characters that enables the browser to be uniquely identified when the website is visited again.

All cookies are essential, meaning they are technically necessary for the operation of our website. We use both temporary/session cookies and cookies that are stored for a longer period (so-called persistent cookies). Temporary cookies are deleted as soon as you close your browser. Persistent cookies remain stored for a longer period but can be manually deleted at any time.

The legal basis for data processing when using essential cookies is Section 25 (2) No. 2 TTDSG in conjunction with Art. 6 (1) lit. f GDPR. To the extent that we do not process your data based on your explicit consent, the processing of your personal data takes place only to the extent necessary to safeguard our legitimate interests or the legitimate interests of a third party, provided that your interests or fundamental rights and freedoms requiring the protection of personal data do not take precedence.

Web Analytics (Matomo, ERADIANT)

Description and Scope of Data Processing

We use the Matomo analytics service, provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, to analyze user behavior on our website.

All data is collected without the use of cookies and is anonymized as follows:

1. Two bytes of the IP address of the accessing device,
2. titles of the pages visited, page URLs, and the number of pages visited,
3. Entry pages and exit pages,
4. Search engines used and referring websites,
5. Visitor's location (country), provider,
6. browser, browser plugins, operating system, and screen resolution,
7. Visit times and duration,
8. downloads.

Purpose of processing

The data is processed to analyze user behavior on our website in order to continuously improve it and adapt it to users' needs. To this end, we compile statistics that provide us with insights into the use of our website and its potential for optimization.

The information collected is used exclusively for statistical purposes and to improve the website and server. No data is shared with third parties.

Legal basis

The legal basis for data processing by Matomo or ERADIANT is Art. 6 (1) lit. a GDPR.

Retention Period

The transmitted data is anonymized and stored for as long as required by the purpose of the processing. In addition, statutory and commercial retention obligations apply.

Further Information

Further information on data processing by Matomo can be found at https://matomo.org/privacy-policy/.

Contact inquiries / Contact options

Description and scope of data processing

Our website includes a contact form that you can use to get in touch with us. When you use the contact form, the data entered in the input field is transmitted to us and stored:

1. Required: Email address,
2. Optional: Name

In addition, your IP address and the date and time of the request are stored. Your consent to the processing of this data is obtained as part of the submission process, and reference is made to this privacy policy.

You may also contact us via the email addresses we provide. In this case, we will store and process the personal data you provide in your email, in particular to handle your inquiry or the reason for your contact with us.

The data will not be disclosed to third parties. The data is used exclusively for the purpose of processing the correspondence.

Legal basis for data processing

The legal basis for processing your data when using the contact form or sending us an email is Art. 6 (1) lit. f GDPR. The processing is based on our legitimate interests.

Our legitimate interest lies in offering you a simple and effective way to contact us, to process your request, and to resolve it as quickly as possible.

Your data will be used exclusively to respond to your inquiry and will only be shared if this is necessary for processing (e.g., with internal departments) or if there are legal obligations. Your data will not be further processed for other purposes. If the contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR.

Purposes of Data Processing

The processing of personal data from the input form or the email sent to us serves solely to handle your contact with us. In the case of contact via email, this constitutes the necessary legitimate interest in the processing of the data by us. The other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of Storage

The data transmitted via the contact form or by email will be stored for as long as required for the purpose of processing. In addition, statutory and commercial retention obligations apply.

Hosting

Description and scope of data processing

Our website and the ERADIANT software are hosted by netcup GmbH, Emmy-Noether-Straße 10, 76131 Karlsruhe; Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen; and Amazon Web Services EMEA SARL (eu-central-1, Frankfurt), 38 Avenue John F. Kennedy, 1855 Luxembourg. The service provider provides the infrastructure for the operation of our website. As part of this hosting, personal data generated during your visit to our website may be processed (see "Server Data").

In addition, user data is processed by the service providers to the extent that this is technically necessary. However, the hosting service providers do not have direct access to the stored content.

The hosting service providers process this data exclusively on our behalf and in accordance with our instructions pursuant to the data processing agreement concluded with them pursuant to Art. 28 GDPR.

Purpose of Processing

The processing of the aforementioned data by the hosting service provider is carried out for the purpose of providing and operating the website, ensuring the technical functionality and security of the platform.

Legal basis

Data processing is based on Art. 6 (1) lit. f GDPR. Our legitimate interest lies in providing a secure and functional website for users without having to maintain our own servers.

Further information

Further information on data processing by the hosting service provider can be found here for the hosting provider netcup, here for the hosting provider Hetzner, and here for the hosting provider Amazon Web Services.

Objection to Advertising

We hereby expressly object to the use by third parties of contact data published in accordance with the legal notice requirement, as well as any other contact data, for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising information, such as via spam emails.

Newsletter Subscription

We send out thematic newsletters at regular intervals. We will only send these to you if you have expressly consented in accordance with Art. 6 (1) lit. a GDPR. Providing an email address is sufficient to receive the newsletter.
You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you are welcome to send your request to unsubscribe at any time by email to datenschutz@ecent.eu.

Presence on Third-Party Platforms

ECENT GmbH maintains a presence on third-party platforms (including "social media" platforms), whose operators process user data. We have no influence over the data protection provisions or other settings of these platforms and expressly point out that these platforms set cookies that can be used to track usage behavior on other websites and in apps, or in those that integrate certain services of the third-party platforms.

To access content from ECENT GmbH on third-party platforms, you must log in or register on the pages of some of these services. To do so, you must agree to the terms of use and privacy policies of these services. Please note that these services may have different privacy standards than ecent.eu. We handle your data with the utmost care to the best of our ability. However, ECENT GmbH is not liable for any damages resulting from your use of these platforms and services. You can view the privacy policies of these providers here:

1. Facebook: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Facebook Privacy Policy: https://de-de.facebook.com/help/568137493302217
2. Instagram: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Instagram Privacy Policy: https://help.instagram.com/519522125107875
3. Twitter: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland; Privacy Policy on Twitter: https://twitter.com/de/privacy
4. YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; YouTube Privacy Policy: https://policies.google.com/privacy?hl=de
5. LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; LinkedIn Privacy Policy: https://de.linkedin.com/legal/privacy-policy
6. TikTok: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland; TikTok Privacy Policy: https://www.tiktok.com/legal/privacy-policy?lang=de

By participating on third-party platforms, your data may be processed outside the EU. This may entail risks, as it can, for example, make it more difficult to enforce your rights.

When you visit a third-party platform, cookies are typically stored on your device to track your user behavior. If you have a user account on the respective platform and are logged in, your usage behavior may be associated with your user account. The platforms may analyze this usage behavior and use it for market research and advertising purposes. This may result in advertisements being displayed to you both on and off the platforms. We have no control over this.

We have no influence over the data collected and stored about you by third-party platforms. Through our aforementioned presence on third-party platforms, we receive analyses of user data and can target users with interest-based advertising. If users interact with our presence on a third-party platform and are logged in with a user account, we can generally also identify the user profile and view the content of comments or posts related to our presence. This data processing is therefore carried out under joint responsibility with the respective platform provider. To evaluate the data in connection with our presence on third-party platforms, we have therefore entered into a Data Processing Agreement (Art. 26 GDPR) with each provider. In these agreements, we have committed to providing you with this information regarding data protection. Further information can be found in the privacy policies of the respective third-party platforms. You may also exercise your rights against us. However, the third-party platform provider may be better positioned to fulfill your rights, as the data regarding usage and analysis is also stored there.


Date of Privacy Policy: March 17, 2026